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BetHog Casino Privacy Policy

At BetHog Casino, we are fully committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard the data you provide when you access or use our platform at bethog.com. By registering an account or continuing to use our services, you acknowledge that you have read and understood the terms set out below. We encourage you to review this document carefully before engaging with our crypto casino or sportsbook products.

1. Who We Are

Here at BetHog, we operate under the legal entity BetHog Operations Ltd, registered at 9 Barrack Road, Belize City, Belize. We hold a gaming licence issued by the Government of the Autonomous Island of Anjouan (Union of Comoros), Licence No. ALSI-142406011-FI1. As a fully licensed BetHog crypto casino, we act as the data controller responsible for any personal information collected through our website and services. If you have any questions about how we handle your data, you can reach our team directly at Legal@BetHog.com.

2. Information We Collect

When you create an account, deposit funds, or interact with our BetHog platform, we may collect the following categories of information:

  • Account registration data — your username, email address, date of birth, and country of residence.
  • Verification data — identity documents required to meet KYC (Know Your Customer) obligations, particularly when withdrawals exceed regulatory thresholds.
  • Transactional data — records of cryptocurrency deposits and withdrawals across supported coins (BTC, ETH, USDT, SOL, BNB, LTC, TRX, USDC, XRP) and associated wallet addresses.
  • Gaming activity — records of your bets, wins, bonus usage, VIP XP accrual, and participation in promotions such as the BetHog bonus or the Multiplier Bounty Board.
  • Technical data — IP address, browser type, device identifiers, and session information collected automatically when you visit our site.
  • Communications data — messages submitted through live chat, support tickets, or email at Support@BetHog.com.

3. How We Use Your Information

Our BetHog Casino uses the information we collect for the following purposes:

  • To create, manage, and verify your player account.
  • To process cryptocurrency transactions and confirm deposit and withdrawal requests.
  • To administer promotions, including the BetHog casino welcome bonus, the VIP Rewards programme, and the $HOG token airdrop.
  • To fulfil our legal obligations under our gaming licence, including anti-money laundering (AML) and responsible gambling compliance.
  • To provide 24/7 customer support through live chat, tickets, and email.
  • To detect, investigate, and prevent fraudulent or prohibited activity on our platform.
  • To personalise your experience, improve our platform, and communicate relevant promotional offers where you have consented to receive them.

4. Legal Basis for Processing

We at BetHog process your personal data on the following legal grounds:

  • Contractual necessity — processing required to deliver the services you have signed up for.
  • Legal obligation — data processing we are required to perform under applicable gaming, AML, and financial regulations.
  • Legitimate interests — fraud prevention, platform security, and improving the overall user experience at our BetHog crypto casino.
  • Consent — where you have explicitly opted in, for example to receive promotional communications or participate in optional bonus programmes.

5. Cookies and Tracking Technologies

At BetHog Casino, we use cookies and similar technologies to ensure our platform functions correctly and to enhance your browsing experience. These include:

  • Essential cookies — necessary for the basic operation of our site, including session management and account security.
  • Analytics cookies — help us understand how users navigate our site so we can make ongoing improvements.
  • Marketing cookies — used with your consent to deliver relevant promotional content, including information about the BetHog bonus code or seasonal campaigns.

You can manage or withdraw your cookie consent at any time through your browser settings. Note that disabling essential cookies may affect your ability to use our services.

6. Data Sharing and Third Parties

We do not sell your personal data. However, we may share information with trusted third parties where necessary:

  • Game providers — such as Evolution, Pragmatic Play, Hacksaw Gaming, and others who supply games through our BetHog platform.
  • KYC and compliance partners — identity verification and AML service providers who help us meet regulatory requirements.
  • Technology and infrastructure providers — companies that support the operation, security, and performance of our platform.
  • Regulatory and law enforcement authorities — when we are legally required to disclose information, for example in connection with fraud investigations.
  • Investors and business partners — where applicable, in anonymised or aggregated form only.

All third parties we work with are contractually bound to process your data securely and only for the purposes we specify.

7. Data Retention

We retain your personal data for as long as your account remains active and for a minimum period thereafter as required by our legal obligations under Belizean law and our gaming licence conditions. KYC documents and transactional records may be retained for a longer period where mandated by anti-money laundering regulations. When data is no longer needed, we securely delete or anonymise it.

8. Security of Your Data

Our BetHog team implements industry-standard technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. These include encrypted communications, secure server infrastructure, and strict access controls for staff. However, no method of electronic transmission is entirely without risk, and we encourage you to use strong, unique passwords and to keep your login credentials confidential.

9. Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

  • The right to access a copy of the personal data we hold about you.
  • The right to request correction of inaccurate or incomplete data.
  • The right to request deletion of your data, subject to our legal retention obligations.
  • The right to object to or restrict certain types of processing.
  • The right to withdraw consent where processing is based on consent.
  • The right to lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us at Legal@BetHog.com. We will respond to your request within a reasonable timeframe.

10. Restricted Jurisdictions

Our services are not available to residents of restricted countries, including but not limited to the United States, United Kingdom, Australia, France, Russia, and a number of other jurisdictions listed in our Terms and Conditions. We do not knowingly collect personal data from individuals in these regions. If we become aware that data has been collected from a restricted jurisdiction, we will take steps to delete it promptly.

11. Children's Privacy

At BetHog Casino, our services are strictly intended for adults aged 18 and over. We do not knowingly collect any personal information from minors. If we have reason to believe that a user is under the minimum age, we will suspend the account and delete associated data without delay. Please contact us immediately at Support@BetHog.com if you believe a minor has accessed our platform.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or platform features. When we make material changes, we will notify you through a prominent notice on our website or via email. We encourage you to revisit this page periodically. Your continued use of BetHog Casino following the publication of an updated policy constitutes your acceptance of those changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please do not hesitate to get in touch with our team:

  • General support: Support@BetHog.com
  • Legal and privacy enquiries: Legal@BetHog.com
  • Registered address: BetHog Operations Ltd, 9 Barrack Road, Belize City, Belize

We are here to help and will do our best to address your concerns promptly and transparently.

Content updated: July 13, 2026